GENERAL ADVICE
| Citizens Advice
www.citizensadvice.org.uk |
This national site for Citizens Advice Bureaux gives an insight of our work and includes information on a wide range of topics under Advice Guide |
| Advice Now
www.advicenow.org.uk |
Brings together information on the law and rights from over 200 UK websites including a section on living together. The site is a winner of the Plain English Web Award |
STATUTORY AUTHORITIES
| Suffolk County Council
www.suffolk.gov.uk |
Comprehensive directory/guide of the county with facilities, services, contacts, schools, etc. |
| Norfolk County Council
www.norfolk.gov.uk |
Comprehensive directory/guide of the county with facilities, services, contacts, schools, etc. |
| Waveney District Council
www.waveney.gov.uk |
Local district council. |
| South Norfolk District Council
www.south-norfolk.gov.uk |
Local district council. |
| Suffolk Coastal District Council
www.suffolkcoastal.gov.uk |
Local district council. |
| Beccles Town Council
www.beccles.info |
Local town council. |
| Bungay
www.bungay-suffolk.co.uk |
Local Town site plus Bungay Town Council information. |
| Government On Line
www.direct.gov.uk |
Anything and everything remotely connected with the Government |
VOLUNTEER CENTRES
| Halesworth Volunteer Centre
www.halesworthvc.co.uk |
Local Volunteer Centre |
| Southwold Volunteer Centre
www.southwoldvhc.com |
Local Voluntary Help Centre |
BENEFITS, TAX & CHILD SUPPORT
| Benefits & Pensions
www.dwp.gov.uk |
Department for Work & Pensions. Starting point for information on benefits, pensions & work but not tax credits (see below). |
| Income Tax & Credits
www.hmrc.gov.uk |
HM Revenue & Customs - Information on income tax, national insurance and tax credits including a calculator. |
| Child Support Agency
www.csa.gov.uk |
Includes FAQ's and information on the new assessments to be introduced for new cases. |
CONSUMER ADVICE & DEBT
| National Debtline
www.nationaldebtline.co.uk |
Advice on how to deal with debt problems including information pack, personal budget section, sample letters to write to your creditors & factsheets. |
| Consumer Advice
www.consumerdirect.gov.uk |
Excellent government site with advice on cars, food, holidays, money, shopping, scams, etc. plus links to other information sources. |
| European Complaints
www.euroconsumer.org.uk |
Informatiom & advice when having a problem with goods or services bought in another European country. Besides English the site may be viewed in French, German, Italian & Spanish |
| Energywatch
www.energywatch.org.uk |
For complaints about gas / electric etc. Also those dodgy transfers from one company to another and anything related to energy use / abuse. |
| Refused Credit?
www.experian.co.uk |
If you have been refused credit and wish to understand why click on 'Read this first'. Also explains how to get a copy of your personal credit report. |
EMPLOYMENT
| Dept. of Trade & Industry
www.dti.gov.uk |
Extensive series of guides relating to employee and employer rights and responsibilities |
| ACAS
www.acas.org.uk |
Arbitration, Conciliation & Arbitration Service More help on employment problems |
| Employment Tribunals
employmenttribunals.gov.uk |
The Employment Tribunals are judicial bodies established to resolve disputes over employment rights. This site gives information about the tribunals and guidance on how to apply to them |
| Looking for a Job?
www.jobcentreplus.gov.uk |
This site shows a range of jobs categorised into groups, type and title. To select a particular area, input your postcode & the number of miles you are prepared to travel. |
HOUSING
| Shelter
www.shelter.org.uk |
For advice on housing rights and homelessness |
| Deputy PM's Office
www.odpm.gov.uk |
The Office of the Deputy Prime Minister has responsibility for planning including housing, this shortcut directs you to publications for tenants and home owners. |
| Land Registry
www.landreg.gov.uk |
Information about any registered property including guides & forms plus an online service to look at the register and/or title plan of a property for £2 each. |
| Valuation Office
www.voa.gov.uk/council tax |
For finding the council tax band for any of the 22.5 million domestic properties in England & Wales and also information regarding valuation of your property. |
INDEPENDENT SUPPORT & ADVICE
|
Age Concern (Suffolk)
www.ageconcernsuffolk.org.uk Age Concern (Norfolk) www.acnorfolk.org.uk |
For the older person with advice on income, health, community care & legal issues. |
| Mind
www.mind.org.uk |
A good starting point for help with mental health problems |
| Women's Aid
www.womensaid.org.uk |
Useful information for women experiencing domestic violence |
| Childline
www.childline.org.uk |
Helpline for children in trouble or danger, counsellors give comfort & protection advice. |
LEGAL
| Court Service
www.courtservice.gov.uk |
Includes court forms and leaflets for downloading. Also fees and tracking |
| Power of Attorney
www.publicguardian.gov.uk |
Application forms & leaflets relating to the Court of Protection. |
| Bankruptcy etc
www.insolvency.gov.uk |
Excellent site for all aspects of bankruptcy and insolvency |
| Immigration & Nationality
www.ind.homeoffice.gov.uk |
Advice, forms & guides on asylum, visas, work permits, British citizenship etc. |
| Work in the UK
www.workingintheuk.gov.uk |
Information about the various routes open to Foreign Nationals who want to come and work in the United Kingdom. |
| CLS ( ex 'Legal Aid')
www.clsdirect.org.uk |
Community Legal Service includes a database of specialist solicitors, free leaflets on law, eg. Employment, Welfare Benefits and Debt and a calculator for entitlement to funded legal aid |
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